Simms Fishing Products: Positions Available

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Simms Fishing Products is a leader in the fishing industry – driven to create growth and vitality in the community. We build trustworthy and angler-driven products. Our employees communicate openly, keep their commitments and inspire trust.   We build for the long haul with products that last and a brand that endures. Our employees are our most important catch.

To be a great fit at Simms, you must embrace the fishing culture and follow our practice to work like we fish – with purpose, passion & curiosity. Be prepared to share your latest fishing adventures.

Digital Marketing Director

The Simms organization is growing and we’re looking to fill the Digital Marketing Director position. This is a full-time position. The Digital Marketing Director is responsible for the development, implementation, and execution of the SIMMS digital marketing strategy. S/he must operate with an eager, entrepreneurial, innovative mindset and cultivate strong connections within the SIMMS global organization.

Working closely with the marketing team, this role is responsible for driving brand awareness and engagement via digital media. The Digital Marketing Director also works closely with the DTC team and external agencies to drive e-commerce traffic and revenue behind key seasonal product initiatives via digital advertising, email, affiliates, paid social, and search.

While this role is primarily focused on hitting SIMMS “full-funnel” digital KPIs, s/he will play an integral role in developing our brand communication plans more broadly. The Digital Marketing Director will be an omni-channel resource, also contributing to our digital marketing efforts on Amazon and the wholesale side of the business.

Brand Advertising + Digital Marketing
Manages brand advertising that promotes awareness and engagement with target consumers. Builds plans in alignment with brand marketing strategies, manages media agency, implements campaigns, and reports performance. (top-funnel)

Drives traffic to simmsfishing.com and affiliate license websites. Oversees the North American digital marketing program including email, affiliate, paid search, paid social and digital re-targeting programs. Builds plans, manages vendor relationships, implements campaigns, and measures performance. (mid/bottom funnel) Works closely with Product Marketing to prepare creative briefs for all digital product marketing needs. Provides feedback and signs off on creative based on industry best practices and SIMMS’ performance trends.

Collaborates with International partners in key markets like Japan, Europe, and New Zealand. Ensures timely and effective execution of domestic digital marketing tactics and programs which can also be regionalized and implemented internationally.

Creates, maintains, and evolves a departmental calendar that matches business objectives with the activities and output of the department.

Develops benchmark criteria to measure the efficacy of digital marketing programs, including SEO/SEM guidelines, goals and metrics, vendor agency performance, and social engagement Develops and maintains KPI dashboards and/or regular reports to keep teams and Executives informed on the return of ad spend, overall marketing performance and to help inform the balance of spend per channel and success metrics.

Reporting and Budgeting
Drives development of the annual digital marketing budget; inclusive of agency support, production, media, paid search, and other expenditures to comply with organizational financial objectives. Manages department expenses, ensuring all invoices are provided to Accounting, signed off and paid on time, communicate spend pacing and accrual needs Establishes and coordinates reporting on all efforts.

Additional Duties
Contributes to the development of seasonal GTM strategies. Collaborate with marketing colleagues to bring seasonal stories to life. Supports wholesale digital marketing efforts and the Amazon business.

Education and Experience Requirements

  • BA in business administration, marketing and communications or relevant field preferred
  • 7+ years of digital marketing
  • Experience working with email, social, digital advertising in related industry
  • Experience in marketing leadership

Technical Skills and Experience

  • Proficient with MS Office (Word, Excel, PowerPoint and Outlook)

Key Competencies

  • Solid understanding of brand universe as well as digital marketing, direct marketing and social media practices
  • Strong organizational, time management, and prioritizing skills
  • Strong written, verbal, and presentation skills
  • Ability to drive project in a complex multi-stakeholder environment
  • Results-driven, goal-oriented
  • Problem solving, critical thinking
  • Organized, detail-oriented
  • Flexibility and adaptability to work with changing priorities, evolving responsibilities, and scope of work in a rapidly growing company
  • Team-oriented and collaborative
  • Effective interpersonal skills

Simms offers a competitive compensation and benefits package, including:  Medical, Dental & Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life, Short-term & Long-term Disability Insurance, 401K Retirement Plan, Paid Holidays & Paid Time Off.

For consideration, please submit your resume to:  cheri.hollenbaugh@simmsfishing.com

Customer Care Representative

The Simms organization is growing and we’re looking to fill a Customer Care Representative position. This is a full-time, in-house position, based in Bozeman, Montana.

In this role, the Customer Care Representative will provide superior customer experiences with our professional guides, dealers and consumers at every touch point, creating brand loyalty through expert-level product recommendations, advice and guidance on all things Simms – this is the ‘go to’ for finding solutions for any and all situations that may occur, with a win-win solution as the ultimate goal.

This role will work with all types of Simms customers, ranging from Guides to consumers and dealers, handling all inbound order processing, product recommendation and post-sale activities, such as product returns and warranty needs.

Outcomes of this role include:

  • Efficiently handles order fulfillment through all three channels in a timely manner with the highest level of accuracy
  • Able to provide expert-level product knowledge to a variety of anglers, regardless of experience levels, and sell them into the right product based on their personal needs and goals and recommend appropriate care and maintenance
  • Effectively balances a variable workload, shifting when necessary to meet the demands of the department and company
  • Maintains a high level of professionalism while on the phone or communicating via email
  • Diligently utilizes and understands Simms’ inventory management system, contact center and ticketing management system as well as individual channel ordering sites and associated features
  • Looks for opportunities to improve overall customer experience by identifying and contributing to process improvements

Successful candidates should possess:

  • Strong customer service experience, preferably in the outdoor industry via retail or in-house sales/service
  • Solid communication skills, both written and verbal
  • Ability to problem solve and actively listen with a focus on win-win solutions
  • Capacity to task switch quickly and efficiently, balancing a large inbound phone/email workload
  • Technical aptitude with inventory management systems, Excel and other programs used to track, manage and process orders, product returns and inventory assessment
  • Ability to quickly learn and understand the full product line, fabric technologies and expertly explain and recommend Simms products to a variety of anglers and experience levels

Simms offers a competitive compensation and benefits package, including:  Medical, Dental & Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life, Short-term & Long-term Disability Insurance, 401K Retirement Plan, Paid Holidays & Paid Time Off.

For consideration, please submit your resume to:  cheri.hollenbaugh@simmsfishing.com

Warranty & Repair Associate

The Simms organization is growing and we’re looking to fill the Warranty & Repair Associate position. This is a full-time, in-house position, based in Bozeman, Montana. The Warranty and Repair Technician will work as part of the Warranty & Repair team to perform a variety of repairs on customer returned products. This is an entry-level position and will work under direct supervision.

SPECIFIC DUTIES:

  • Process product evaluations
  • Repairs waders utilizing approved methods and materials (ie re-glue, heat taping, etc.).
  • May enter repair information into database
  • Maintains high level of communication with supervisor regarding returns.
  • Assists in other functions as required.

The successful employee shall:

  • Be a team player that follows the above referenced procedures, but is also willing to take further direction from the Warranty & Repairs Manager.
  • Be able to stand and sit for extended periods of time and move and lift materials.
  • Have limited exposure to odorous substances and solvents (i.e. methyl-ethyl ketone).
  • Demonstrate patience, detail orientation, and focus on quality.
  • Prior manufacturing experience is helpful
  • Adhere to Safety procedures and guidelines

Simms offers a competitive compensation and benefits package, including:  Medical, Dental & Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life, Short-term & Long-term Disability Insurance, 401K Retirement Plan, Paid Holidays & Paid Time Off.

For consideration, please submit your resume to:  cheri.hollenbaugh@simmsfishing.com

Don’t See Your Dream Job?

If you would like to submit a resume for future consideration for Simms Fishing Products’ positions should they become available, please submit a cover letter and resume by email to cheri.hollenbaugh@simmsfishing.com.

www.simmsfishing.com

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